Frequently asked questions

WHAT DIGITAL CURRENCIES I CAN TRADE ON YOUR PLATFORM?

We do support Bitcoin, Litecoin, Dash, Monero, Ethereum at the moment. We will consider adding other token per community demand.

HOW DO I REGISTER ON YOUR WEBSITE?

We´ve made the registration easy as 1,2,3. To perform fast cross-chain trade, you even do not need to register. 

WHAT IS THE BITCOINGOLD COMMISSION RATE?

The commission rate for the instant trade within the platform is 1% of the exchange and are already factored into rates that are displayed on your dashboard.

NEW COIN REQUEST

To add a new coin to Bitcoin Gold you need to fill out the form here

We offer two listing options. 
1. Premium 0.1 BTC - 5-7 business days 
2. Exclusive 0.5 BTC - 1-2 business days

In order to add your coin please send the requested amount to this address : 16pFyj1L9JiMGeuEorjEY4oPjsBqggj9gD
Add the transaction info into coin request form above. 

We will proceed your request as soon as possible.

HOW DO I PERFORM AN EXCHANGE ON YOUR PLATFORM?

It´s incredibly fast and secure! Our innovative system features fast and easy process how to exchange digital currencies.
1. Just type the amount of currency you want to change and you will be given automatic conversion rate how much coins you want to exchange you will receive.
2. Type your exchange currency wallet address and email address for exchange confirmation hit the exchange button and wait for the instant exchange to be processed.

We are processing the exchanges automatically with our cross-chain exchange systems. You will receive your coins within a minute after exchange confirmation.


WHAT MAKES YOU UNIQUE?

Our service is unique by offering "fresh coins". What are fresh coins? Fresh coins are coins mined by miners without any transaction history. You will receive coins directly from miners so there is not chance they were used for some illicit transactions like buying drugs and money laundering. With the pseudonymous nature of bitcoin, it is possible to track the flow of the coins on the blockchain. If you do require certain level of privacy using our service you will receive fresh coins with no transaction history. We are working to streamline the process to exchange coins directly between miners and end-users using simple escrow.