Terms of service


These terms and conditions of use is an electronic agreement between you and BITCOINGOLD LTD (“Terms of Use”) and it is applied to your use of the Service and any other products provided by BITCOINGOLD LTD.

As used in these Terms of Use, BITCOINGOLD LTD, including, without limitations, its owners, directors, investors, employees and other related parties, refers to “bitcoingold.shop”, “we”, “us”, or “our”, and you refer to “you”, “your”, “yours” or “yourself”.

1. Key Definitions

Capitalized terms not otherwise defined in these Terms of Use will have the following meaning:

  1. Account: means an account created by you on the BITCOINGOLD.shop Service.

  2. Buyer: means User who is submitting an order to buy cryptocurrency through the Service.

  3. Funds: means any Legal tender and cryptocurrency stored on your Account.

  4. Legal tender: means any national currency, such as U.S. dollars and, that may be used in connection with a purchase or sale of cryptocurrency via the Service.

  5. Order: means a User’s bid to buy or sell cryptocurrency.

  6. Price: means "price per coin" for which Users are willing to purchase or sell cryptocurrency using the Service. The Price may be expressed in any of currencies deposited by Users in their account and supported by the Service.

  7. Seller: means User who is submitting an order to sell cryptocurrency through the Service.

  8. Service: means the technological platform, functional rules and market managed by bitcoingold.shop to permit Sellers and Buyers to trade cryptocurrency.

  9. Site: means our website at https://BITCOINGOLD.shop/.

  10. Transaction fee: means the fee which is payable to BITCOINGOLD.shop on each transaction, such as a cryptocurrency purchase transaction and others.

  11. User: means Buyer or Seller as well as any holder of an Account.

Terms used in the singular shall, where the context so admits, include the plural, and vice versa.

2. Acceptance of these Terms of Use

By using the Site, registering an Account, using the Service or any of our other services and products, you are agreeing to accept and comply with these Terms of Use. You should read these Terms of Use carefully before you start to use your Account and Service.

You are solely responsible for understanding and complying with any and all laws, rules and regulations that may be applicable to you in connection with use of the BITCOINGOLD.shop services, including, but not limited to, those related to export or import activity, taxes or foreign currency transactions.


3. Eligibility acceptance

You must be an individual of at least 18 years of age and have full legal capacity to accept these Terms of Use and make any cryptocurrency transactions.

We may also not provide our Service (in whole or in part) to certain persons or in certain regions if there are any restrictions or risks.

4. Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy for information about how exactly we collect, store, use and protect your personal information.

5. Scope of the Service

Our Service allows the Buyer and the Seller to submit orders to buy and sell cryptocurrency. The Price for which Users offer to buy or sell is defined at own discretion of the Users.

6. Registration Process

When registering for your Account, you must provide current, complete and accurate information for all required elements on the registration page. If any of this information changes, it is your obligation to update such information as soon as possible. From time to time, we may also require you to provide additional information as a condition for continued use of the Service.

7. Maintaining Your Account

This Site and Service we offer is for your personal and non-commercial use only. You are solely responsible for maintaining the confidentiality of your Account information. If there is suspicious activity related to your Account, we may, but are not obligated, to request additional information from you, including identification documents, and to suspend any transactions related to your Account. You are obligated to comply with these requests or accept termination of your Account. You are required to notify bitcoingold.shop immediately of any unauthorized use of your Account or any other breach of security by email addressed to support@bitcoingold.shop. Any User who violates these rules may be restricted from using the Service, and thereafter held liable for losses incurred by bitcoingold.shop or any other User.

8. Account Security Requirements

You must take all reasonable steps to keep your Account login and password safe all the time and never disclose it to anyone. bitcoingold.shop personnel will never ask you to provide your password to bitcoingold.shop or to a third party. Any message you receive or website that you visit that ask for the password, other than our Site or our payment gateway on a merchant website, should be reported to bitcoingold.shop.

We may suspend your Account or otherwise restrict its functionality on reasonable grounds relating to the security of your Account or any of its security features or if we reasonably suspects that an unauthorized or fraudulent use of your Account has occurred or that any of its security features have been compromised. bitcoingold.shop will notify you of any suspension or restriction and of the reasons for such suspension or restriction in advance or, where bitcoingold.shop is unable to do so, immediately after the suspension or restriction has been imposed, unless notifying you would be unlawful or compromise our reasonable security interests. bitcoingold.shop will lift the suspension and/or the restriction as soon as practicable after the reasons for the suspension and/or restriction have ceased to exist.

9. Prohibited Transactions

You are solely responsible for ensuring that any transaction you perform shall be a valid and legal and not violate any laws including money laundering laws and regulations.

It is strictly forbidden to use your Account for any illegal purposes including but not limited to fraud and money laundering. We will report any suspicious activity to the relevant law enforcement agencies.

In case you are in doubt whether your transaction falls under any of the restrictions and/or prohibitions, you have to check it with your lawyer.

We reserve the right to suspend or terminate your Account at any time if we reasonably believe to be required to do so by the law or in order to comply with recommendations issued by a relevant government authority or recognized body for the prevention of financial crimes.

Only the Account owner can make Fund’s deposit and/or withdrawal. Deposit/withdrawal to/from the Account made not by the Account’s owner is prohibited.

10. Transaction Process

You understand that your orders should only be submitted after careful consideration and once submitted you are prepared to enter into a transaction with another User. Therefore, orders made by the Seller and the Buyer via the Service represent their unconditional acceptance to be bound by the Terms of Use as soon as the Price set in their order matches with the Price set in an order submitted by the Buyer or the Seller, respectively. The Sellers and the Buyers agree that as soon as their respective orders are matched, such orders are binding and may not be withdrawn.

Due to the inherent nature of the cryptocurrency network, the User acknowledges and agrees that withdrawing, depositing or otherwise receiving cryptocurrency into the Account may take up to three (3) calendar days, barring unforeseen or unavoidable network issues. BITCOINGOLD reserves the right to postpone the new User’s withdrawal of any cryptocurrencies from the Account for forty-eight (48) hours as of the date when the Account was created due to security reasons.”

Depending on the payment method, completion of Legal Tender deposit and/or withdrawal transaction may take up to two (2) weeks from the moment of transaction initiation; however, the mentioned term could be prolonged by a bank or financial institution, which is involved in the payment process.”

11. Transaction Fee

You agree to pay us the Transaction fees for trades completed via our Service.

You authorize us, or our designated payment processor, to charge or deduct your Account Funds for any applicable Transaction fees owed in connection with trades you complete via the Service.

Transaction fee amount of 0.2% is automatically charged off in the cryptocurrency/Legal tender indicated after symbol “/” in the transaction pair after the relevant transaction.

bitcoingold.shop has the right to change the amount of the Transaction fee, as well as the charge procedure.

12. Termination of the Terms of Use

You may terminate this agreement and close your Account at any time, following settlement of any pending transactions.

You also agree that bitcoingold.shop may, by giving notice, at its sole discretion terminate your access to the Site, Service and Account, including without limitation, our right to: limit, suspend or terminate your Account, prohibit access to the Site and its content and take technical and legal steps to keep you off the Site if we think that you are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms of Use. Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate your Account for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or another Users’ Account or providing assistance to others' attempting to do so, (2) overcoming software security features limiting use of or protecting any content, (3) usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities, (4) violations of these Terms of Use, (5) failure to pay or fraudulent payment for transactions, (6) unexpected operational difficulties, or (7) upon the request of law enforcement or other government agencies, if deemed to be legitimate and compelling by bitcoingold.shop, acting in it's sole discretion, (8) doing anything which we reasonably believe to be disreputable or capable of damaging our reputation.

bitcoingold.shop also reserves the right to cancel Account that has been inactive for a period of six (6) months or more, and/or to modify or discontinue our Site or Service. You agree that bitcoingold.shop will not be liable to you or to any third party for termination of your Account or access to the Site or the Service.

The suspension of the Account shall not affect the payment of the Transaction fees due for past transactions. Upon termination, you shall provide a valid bank account details to allow for the transfer of any Funds stored your Account at the moment of termination. This bank account shall be held by you. Cryptocurrency may be transferred to a valid bank account only after conversion into a Legal tender. It can be transferred through cryptocurrency too according to our decision. bitcoingold.shop shall transfer the Funds as soon as possible following your request in the time frames specified by bitcoingold.shop.

bitcoingold.shop will send to you the Funds stored on your Account; however, in circumstances a number of intermediaries may be involved in an international payment and these or the beneficiary bank may deduct charges. We will use reasonable efforts to ensure that such charges are disclosed to you prior to sending your payment, however, where they cannot be avoided, you acknowledge that these charges cannot always be calculated in advance, and that you agree to be responsible for such charges.

13. Availability

The Service is provided without warranty of any kind, either express or implied.

bitcoingold.shop will strive to provide you with the Service as soon as possible but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information.

bitcoingold.shop will use reasonable endeavours to ensure that you can normally access the Site in accordance with these Terms of Use. We may suspend use of the Site and/or Service for maintenance and will make reasonable efforts to give you notice. You acknowledge that this may not be possible in an emergency.

14. Financial Advice

For the avoidance of doubt we do not provide any investment advice in connection with the Service contemplated by these Terms of Use. We may provide information on the price, range, volatility of cryptocurrency and events that have affected the price of cryptocurrency but this is not considered investment advice and should not be construed as such. Any decision to buy or sell cryptocurrency is your own decision and we will not be liable for any loss suffered.

15. Financial Regulation

Our business model and our Service, consists of facilitating the buying, selling and trading of cryptocurrencies and their use to purchase goods and/or services in an unregulated, international open payment system.

16. Jurisdiction

The Terms of Use shall be governed and construed in accordance with English Law excluding any conflict of laws provisions. The parties agree to irrevocably submit to the exclusive jurisdiction of the English Courts.

17. Copyrights

Unless otherwise indicated by us, all content and other materials contained on the Site or provided in connection with the Service, including, without limitation, the bitcoingold.shop logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof are the proprietary property of bitcoingold.shop and are protected by the United Kingdom and international copyright laws and other intellectual property rights laws.

We hereby grant you a limited, non-exclusive and non-sublicensable royalty-free license to access and use the content and materials for your personal use. Such license is subject to these Terms of Use and does not permit (a) any resale of the bitcoingold.shop content and materials; (b) the distribution, public performance or public display of any bitcoingold.shop content and materials; (c) modifying or otherwise making any derivative uses of the bitcoingold.shop content and materials, or any portion thereof; or (d) any use of the bitcoingold.shop content and materials other than for their intended purposes. The license granted under this section will automatically terminate if we suspend or terminate your access to the Service.

18. Trademarks

"bitcoingold.shop" the bitcoingold.shop logo, and any other bitcoingold.shop product or service names, logos or slogans that may appear on our Service are trademarks of bitcoingold.shop, in the United Kingdom and in other countries, and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any trademark, product or service name of bitcoingold.shop without our prior written permission, including without limitation any meta-tags or other "hidden text" utilizing any trademark, product or service name of bitcoingold.shop. In addition, the look and feel of our Service, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of bitcoingold.shop and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned through our Service are the property of their respective owners. Reference to any products, services, processes or other information, by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.

19. Limitation of Liability

In no event shall bitcoingold.shop, it's officers, directors, employees, agents, and all third party service providers, be liable to you or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any that may result from (1) the accuracy, completeness, or content of the Site, (2) the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to the Site, (3) the services found at this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (4) personal injury or property damage of any nature whatsoever, (5) third-party conduct of any nature whatsoever, (6) any unauthorized access to or use of our servers and/or any and all content, personal information, financial information or other information and data stored therein, (7) any interruption or cessation of services to or from this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (8) any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (9) any your content or content that is defamatory, harassing, abusive, harmful to minors or any protected class, pornographic, “x-rated”, obscene or otherwise objectionable, and/or (10) any loss or damage of any kind incurred as a result of your use of this site or the services found at this site, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not bitcoingold.shop is advised of the possibility of such damages.

In addition, you specifically acknowledge and agree that in no event shall bitcoingold.shop’s total aggregate liability exceed the total amount of Transaction fee paid by you during your experience with the Service.

The foregoing limitation of liability shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of the Site or the Service.

20. Statute of Limitations

You specifically acknowledge and agree that any cause of action arising out of or related to the Site or the Service must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action shall be permanently barred.

21. Indemnity

You agree to protect, defend, indemnify and hold harmless bitcoingold.shop and it's officers, directors, employees, agents, and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by bitcoingold.shop directly or indirectly arising from (i) your use of and access to the Site or the Service; (ii) your violation of any provision of these Terms of Use or other policies or agreements published on the Site; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of these Terms of Use or your use of the Site or the Service.

22. Modifications and Amendments

bitcoingold.shop reserves the right to amend and/or modify and portions of these Terms of Use, at any time, in an exercise of its sole discretion. Amended and/or modified Terms of Use will be published with the updated date at the top of the page.

It is your responsibility to review the amended/modified Terms of Use. Your continued use of the Site and/or the Service following the posting of changes to the Terms of Use signifies that you accept and agree to the changes, and that all subsequent transactions by you will be subject to the amended Terms of Use.

In the event that you do not agree with any such modification and/or amendments, your sole and exclusive remedy is to terminate your use of the Service and terminate your Account.

23. Links to third-party Websites

This Site and the Service may contain links to third-party websites that are not owned or controlled by bitcoingold.shop. bitcoingold.shop assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, bitcoingold.shop does not censor or edit the content of any third-party websites. By using the Site or the Service, you expressly release bitcoingold.shop from any and all liability arising from your use of any third-party website. Accordingly, bitcoingold.shop encourages you to be aware when you leave the Site or the Service and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.

24. Force Majeure

bitcoingold.shop shall have no liability for any failure or delay resulting from any condition beyond our reasonable control, including but not limited to governmental action or acts of terrorism, hacker attacks, earthquake, fire, flood, or other acts of God, labor conditions, power failures, equipment failures, and Internet disturbances.

We may suspend our Service for the term up to fourteen (14) calendar days since the beginning of mentioned circumstances."

Contact Us

If you have any questions relating to these Terms of Use, your rights and obligations arising from them and/or your use of the Site and the Service, your Account, or any other matter, please contact support@bitcoingold.shop